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update portable version, does not mention rdp_connections folder??
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Support level: Starter
Conrad Sallian,
Support (Posts: 3311)
Nov 04, 2026 1:10:00 pm EST
Hello,
Thanks for the question.
The update steps list only the files that hold your data: the Viewer configuration, the address books and their backups. The rdp_connections folder isn't data. It holds the .rdp files the Viewer generates for connections in RDP mode, one per connection. The Viewer rewrites the file each time you connect, so the new Viewer creates the files it needs on the first RDP connection.
Hope that helps.
Thanks for the question.
The update steps list only the files that hold your data: the Viewer configuration, the address books and their backups. The rdp_connections folder isn't data. It holds the .rdp files the Viewer generates for connections in RDP mode, one per connection. The Viewer rewrites the file each time you connect, so the new Viewer creates the files it needs on the first RDP connection.
Hope that helps.
Support level: Starter
thanks, but if i modify the rdp file, i would expect it should be copied over after updating the portable viewer?
Conrad Sallian,
Support (Posts: 3311)
Nov 04, 2026 1:30:41 pm EST
Thanks for getting back to us, and you're right.
The Viewer creates a file in that folder for every connection in the address book. For connections you never set up for RDP it's only a placeholder. But when you change a connection's RDP settings (Properties, RDP tab, Configure, which opens the standard Remote Desktop Connection window, then Save there), those settings are saved to that connection's file in rdp_connections. So if you've configured RDP settings for any connections, copy the rdp_connections folder to the new Viewer folder too when you update the portable Viewer.
Thanks for pointing it out. We'll add the folder to the update steps in this guide.
The Viewer creates a file in that folder for every connection in the address book. For connections you never set up for RDP it's only a placeholder. But when you change a connection's RDP settings (Properties, RDP tab, Configure, which opens the standard Remote Desktop Connection window, then Save there), those settings are saved to that connection's file in rdp_connections. So if you've configured RDP settings for any connections, copy the rdp_connections folder to the new Viewer folder too when you update the portable Viewer.
Thanks for pointing it out. We'll add the folder to the update steps in this guide.
Support level: Starter
most welcome!
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