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Using 7.8.4.0 of the viewer and 7.8.4.0 and the response is horrendous. I click on something that causes a UAC popup I click on the accept and there is at least a 5 second delay before I see a response from the remote system.

The remote system is a i7-14700 next to my computer. It is currently running on wifi but I am seeing the same response on a wired connection on my 500/500 fibre internet connection here.  

I have no such delay using another remote access app instead.

I do not know if it is much of an improvement or not. For instance when I click on the Host icon in the systray, while connected and select SETTINGS FOR HOST, UAC pops up relatively quickly. I click on YES and it takes at least 5 seconds before I see the Host Setting screen show up. The Host is an i7-14700 on Win11 25H2 and the viewer is a AMD 5900XT on the same LAN on a 500/500 Fiber connection.

I had a similar experience myself. The fix for me was to open the properties of "C:\Program Files (x86)\Remote Utilities - Viewer\rutview.exe", and under the compatibility tab, make sure to check the box, "Run this program as an administrator. Fixed it for me. YMMV.

Benny Tucker wrote:

I had a similar experience myself. The fix for me was to open the properties of "C:\Program Files (x86)\Remote Utilities - Viewer\rutview.exe", and under the compatibility tab, make sure to check the box, "Run this program as an administrator. Fixed it for me. YMMV.

Thanks for the suggestion but after doing that still took over 7 mins to transfer the test file to the remote computer.

What is more maddening is that if you happen to install an old version of Remote Utilities Host for whatever reason the viewer will never connect to the Host and the Host will never update to the more current version. I spent about an hour trying to figure out what was the issue and blamed it on Windows updates being installed when in fact it was a grossly outdated Host installer.

Thanks anyways for the suggestion.

Sounds like a bottleneck in your routing configuration. If you're transferring files between computers in the same lan, same subnet, then the fiber internet connection means nothing.
If that's the case, are you using ip addresses or DNS addresses in the viewer connection properties? Same lan, same subnet should be a direct connection, no Internet ID server of any kind needed. Use IP addresses.
To test your internal routing speed, download and install Open Speed Test , on both computers. Test the connection speed both ways. Start the server on 1 machine, then with your browser on the 2 machine, navigate to the IP address of the 1 machine. Don't forget to append the port number to the IP address of the 1 machine. Example, 192.168.1.25:3000. Then after testing one way, terminate the server on machine 1, and start the server on machine 2 and follow the same procedure.
Not sure this will help pinpoint the issue, but it's a start. My file transfers are rather fast on my local lan. Even with the ISP modem completely unplugged.
Hope this helps

Just to let everyone in this thread know I am a free user of Remote Utilities but am evaluating it for a replacement for my existing remote software come year end for my business clients I support. I have evaluated other remote access software all subscription based and using the same test file which is an exe to install  MS power toys 316MB.

Two competitors to RemoteUtilities were able to transfer the same exe file over the LAN here in under 5 minutes or less.