Thank you for your message.
Unfortunately, auto-mapping for multi-monitor setup (i.e. when your remote Host screens are displayed on your respective local Viewer monitors) is not supported yet, even though we already have this feature in our wish-list and it will be definitely implemented in our future updates. However, this can also be done manually as a temporary workaround. Here's what you need to do in order to map your remote monitors to the local ones:
1. In Viewer create a few different connections to the same remote Host (the number of the connections should correspond to the number of monitors on the Host side - for example if you have two remote monitors, then it should be only two connections), i.e. using the same IP address or Internet-ID code, but name them all differently, e.g. Monitor 1, Monitor 2, etc.
2. Disable the Tabbed view mode
(in the main Viewer window navigate to the Tools tab
and select Options
, then navigate to the Remote screen tab
and disable the Tabbed view
3. Open all connections to the remote Host you've created on Step 1.
4. Select different monitors for each connection - this can be done by clicking the Remote monitors
icon on the Toolbar
in the Full Control and View window.
5. Now you should be able to place the connection windows on your local monitors as needed, so they correspond with the remote Host's monitors.
Hope that helps.