Hi all, I'm updating my remote host from the viewer dashboard but, after the acknowledge of upgrading starting, my host does not restart by itself I have waited 10 minutes t but still it isnt started yet is there some flag to be settled in the host settings? thanks
I have tried right now to upgrade a remote host. I have seen that the service "remote utilities - host" (automatic), during the upgrade, had been uninstalled and installed again (automatic as well). But it has never been started: it stays stopped.
I guess I'm making some mistake but I dont know where.
I simply launch, from the viewer, the "simple update" feature...
Could you please let us know if you have any antivirus software installed on the Host machine? In addition, please feel free to send us the Host log for examination. You can send it to firstname.lastname@example.org. Last but not least, please also try referring to this troubleshooting KB article that might provide a helpful solution.
yes, guess it is a PC issue on another PC it just happens that the remote host was correctly uninstalled but the installation of the new version never started... I will check if something disturbs... thank you!