Product
Tour
Security
Screenshots
Release Notes
Connection Modes
Unattended Access
Active Directory Support
MSI Configuration
Cloud & On-Premise
Product Overview:
Solutions
Finance and Banking
Manufacturing and Retail
Healthcare
Education and Government
Information technology
Download
Windows
macOS
Linux
iOS/Android
Buy
Buy Online
Licensing
License Assistant
Request for Quote
Upgrade Your License
Contact Sales
RU Licensing explained:
Support
Support Center
Documentation
Knowledge Base
Community
Customer Area
Recover Lost Key
Get Free License
Support Center
Documentation
Knowledge Base
Community
>>
<<
Customer Area
Recover Lost Key
Get Free License
Community
« Back to Windows version
Cannot connect when wired, but can when wireless
Page:
«
1
2
Go to last message
Links used in this discussion
Links used in this discussion
https://www.remoteutilities.com/support/docs/ports-used-by-remote-utilities/
https://www.remoteutilities.com/support/tickets/
Jules Pike
, User (Posts:
6
)
Jun 22, 2021 1:37:54 pm EDT
Support level:
Starter
Hi Polina
I have opened a ticket and attached the logs as suggested.
Thanks
Pauline
, Support (Posts:
2866
)
Jun 22, 2021 2:47:36 pm EDT
Hi Jules,
I've replied to your ticket, so we can proceed troubleshooting there in order to avoid duplication.
Thank you!
Submit a reply
Page:
«
1
2
Go to last message
*
Website time zone: America/New_York (UTC -5)
Product
Tour
Security
Screenshots
Release Notes
Connection Modes
Unattended Access
Active Directory Support
MSI Configuration
Cloud & On-Premise
Product Overview:
Solutions
Finance and Banking
Manufacturing and Retail
Healthcare
Education and Government
Information technology
Download
Windows
macOS
Linux
iOS/Android
Buy
Buy Online
Licensing
License Assistant
Request for Quote
Upgrade Your License
Contact Sales
RU Licensing explained:
Support
Support Center
Documentation
Knowledge Base
Community
Customer Area
Recover Lost Key
Get Free License