I have set up a work PC with host for internet ID access via my self-hosted server, using the viewer fr om home.
Connection works usually without problems, but after some time idling, the connection always drops, and the viewer window gives me the error message: "Remote desktop connection: error occured." (more on the image)
Now I use "Full Control" to control my remote PC, I never nowhere configured RDP. What can cause it to use RDP/what is the reason for the error message? What kind of log (wh ere?) would you need me to provide?
If this is the case, then you can send us the Host log file along with the Viewer connection log for examination. You can send the log files to email@example.com. Please do not publish the logs on the forum as they are considered personal information.