Peppi Carta Farsa, User (Posts: 4)
Jul 01, 2019 5:24:28 am EDT
Pauline, Support (Posts: 2825)
Jul 01, 2019 12:40:30 pm EDT
Could you please clarify if you use the Full Control mode or the RDP mode when connecting to a remote PC?When I try to connect with my WINDOWS SERVER 2016 the screen I added as file is showed, and there is no way to see DESCKTOP.
Could you please elaborate a bit more on the issue?When I installed Remote Utilities in WINDOWS SERVER 2016 and I added HOST packeg, I will receive one ID for all my users sessions.
Peppi Carta Farsa, User (Posts: 4)
Jul 02, 2019 5:07:55 am EDT
Pauline, Support (Posts: 2825)
Jul 02, 2019 10:46:16 am EDT
Could you please clarify if you tried sending Ctrl + Alt + Del combination to a remote PC using a special toolbar button in the Full Control mode?Yes, I am not able to run "Ctrl+Alt+Del" command. When I run it what I am doing is to run this command to my PC and not to the PC I want connect to. Please, let me know how bypass this problem.
Thank you. With Remote Utilities, you connect to the same ID and then simply switch to a desired terminal session on the toolbar ("Terminal user switch" icon).But using REMOTE UTILITIES for each user session I received only one ID (the same ID for all users sessions). So I'd like understand if is possible to have one unique ID for each user session (where all of users sessions are hosted in the one unique machine with WINDOWS SERVER 2016).
Peppi Carta Farsa, User (Posts: 4)
Jul 11, 2019 9:36:00 am EDT
Pauline, Support (Posts: 2825)
Jul 11, 2019 4:22:15 pm EDT
I'm glad to hear it worked for you!About "Control+ALT+DEL" has been resolved. Thanks.
Could you please clarify if you consider using Host with the internet-ID connection option? In this case, you can configure an internet-ID for each Host PC as described in this guide.- To have one individual ID for each user session I need to use AGENT (instead HOST).
- But AGENT dont allow unattended access...
I understood well? Or maybe is there a solution?
Could you please send us a screenshot of the toolbar where only one terminal user is available?But if for example I enter in USER SESSION 1 in toolbar I only can find one USER 1 and I cant switch using toolbar to USER 2 or 3...
Peppi Carta Farsa, User (Posts: 4)
Jul 12, 2019 6:22:21 am EDT
Conrad Sallian, Support (Posts: 2985)
Jul 12, 2019 1:07:49 pm EDT
* Website time zone: America/New_York (UTC -4)