Agent
Agent is a remote module for spontaneous-only support. The Agent displays its own window that can be branded with your custom logo and text.
Agent doesn't require installation and administrative privileges to run.
Host
The Host is a remote module installed on a target (i.e. remote) PC. This module works for both unattended and attended access.
You can access the Host settings through the Windows Start menu or by right-clicking its icon in the system tray.
Customization
- MSI configuration
- The MSI installer file is available for free — you can configure it using the built-in MSI configurator.
- Standard MSI package
- Prepare an MSI installer with custom settings for further distribution across your network.
- One-click installer
- Build a one-click EXE installer for easy manual installation by a remote customer.
- Agent package
- Integrate your logo and welcome text in the ad hoc support module called Agent.
- Remote Install tool
- Use the built-in Remote Install tool to quickly deploy remote Hosts or update existing installations.
- Deploy using GPO
- Deploy the program across your Active Directory network using Group Policies.
