RU is saying I have more than my allowed 20 connections. I do not. The only thing that could be making it think this is I clicked on Active Directory, which I have never done before, and started looking through it, found a PC on my network I am not connected on and double clicked it to see what might happen, nothing happened. Now RU is saying I have too many connections and to remove one. What has happened?
Thanks again Pauline Unfortunately none of the suggestions mentioned had an effect. The graphics card is a GTX 770 if there are any known issues with that? But it was fine until the upgrade of Office (previous version of Office didn't have this issue)
Recently upgraded Office to the standalone 2021 version. After doing so when I remote connect to the PC (with screen off) and open Outlook/Word there are missing elements on the screen (see screencap). This only happens with Office 2021, everything else works as expected. If I turn the PC screen on the Remote PC on those missing elements suddenly appear. Any idea what the problem is? Host version 126.96.36.199
Title says it all really. My laptop will not connect to the Host PC and gives error: 10061 connection refused But I can connect totally fine from my desktop pc with exactly the same settings! I am using RU Server and it's just this viewer that seems to be having an issue. Any ideas what is going on?
We are moving our RU Server install fr om an old 2008 Windows server to a new 2019 Windows server install on a Virtual Machine set up on a Hypervisor but are unable to get a connection when inputting the correct info for both Host & Viewer.
Is there anything specific or unique that needs to be set up that we are missing?
Or does RU Server not work on a Hypervisor set up?
We have tried disabling the Firewall entirely and it made no difference and our settings are otherwise exactly the same as they were in our other "regular" server.
Kind of lost as to wh ere to go from here so help appreciated