Peter Hucker's community posts

The built in Windows Defender or whatever it's called now, on Windows 11 on all but one machine which is Windows 10.  I hadn't noticed the disconnecting until recently, but I changed form AVG to Defender and to your newer version of Remote Utilities at about the same time, so I don't know which to blame.

Today I connected to 6 machines, then was interrupted by something else.  I came back one hour later and one of the hosts had a stuck screen and didn't allow me to click anything, but it appeared to be still connected.  That host has this in the log for today:

17.12.2022---17:57:45:989 36 192.168.1.81 Access granted. Session: {842218E9-9617-4FA9-BA53-A4951D18D736}
17.12.2022---17:57:46:259 38 192.168.1.81 Remote screen connection. Started. Session: {842218E9-9617-4FA9-BA53-A4951D18D736}
17.12.2022---18:41:44:634 39 192.168.1.81 Remote screen connection. Closed. Session: {842218E9-9617-4FA9-BA53-A4951D18D736}

18:41 when it says closed is 30 minutes before now when I'm looking at it.  There seems to be no reason for the closure.  The network connection is perfect, the machine at each end is a decent fast machine (although busy doing Boinc science projects, but both are very responsive).  The network connection is from the guest to a 1Gbit switch, then along a 20 metre 40Gbit ethernet cable, to another 1 Gbit hub, then to the host.  All cables are 3 months old or less.  A continuous ping between them shows 1ms every time with no lost packets.

I have sent the latest log file from each of three hosts to your email address, with subject "Files to go with conversation in support forum".  I've labelled them with Host1, hoist2, and host3 before the filename.  Host1 is the one which stuck today.

This is in tabbed mode.  I tried non-tabbed mode and it still sticks.

7 hosts.  Tabbed view.  All displaying a moving graph from MSI Afterburner (of temperatures and CPU usage etc.) and running scientific calculations on the CPU and GPU.  Worked ok in version 6.

If I connect to several computers, then control/observe one of them for 5 minutes, some of the others have sort of disconnected.  They don't say disconnected per se, but the screen isn't updating and I can't click on anything.  This only started happening after I changed from version 6.10.10 to 7.1.7.  Both ends of the connection are 7.1.7.

Not sure what you meant by

regedit
cmd
powershell

What do I do with those?  (I do know what they are but you gave no details)

As for the program you linked to, can't work out how to set it up.  All I want to do is give it say 1920*1080 resolution.  What would the xml file for that be?

It's already on legacy capture mode.  The host has no graphics card at all.  I get 640x480 connecting with Remote Utilities.

Scaling wouldn't help here, I'd need the resolution increased from the host's point of view.  My problem is the low resolution breaks Windows 11 completely.  If I open any of the system settings, the scroll bar is non-functional and/or all the elements overlap each other.  I guess Windows didn't expect a computer with no graphics card and a remote desktop program which wasn't their own.

Will that adjustment you plan to add allow me to change the resolution of a machine with no monitor that Windows has stupidly decided should be at a crippling 640*480?

I do have a workaround.  If no graphics card, Windows Remote Desktop can be used instead (although I'd prefer the same for all machines), as there's no GPU for it to stop from calculating science projects.  If it has a graphics card, a dummy monitor (a little dongle for a fiver from Ebay) can be plugged in to make windows think there's a 4K monitor there.

This is all Microsoft's fault.

Replying, since I can't find the edit button for my previous post.

Remote Desktop (the built in Windows one) works fine, but it pauses GPU computing, which is the sole reason I use Remote Utilities instead.

I have a remote machine with no graphics card.  When I remote into it, it's in a horrid resolution (about 640*480?) which prevents most stuff from working properly (including the scroll bar in display settings, so I can't change the resolution!)

Is there a way to raise it to something more sensible?  I have a 1080p monitor on this end, and both machines are running Windows 11.

I asked this before, but we've changed from version 6 to 7 now, I was hoping this had been fixed.