Conrad Sallian's community posts
one host on multiple viewers with different licenses
Conrad Sallian,
Support (Posts: 3232)
Apr 06, 2015 4:52:08 pm EDT
Hello Mike,
Yes, you can. Starting version 6.1 the license code is applied on the Viewer side only. The Host actually doesn't care who connects to it.
Let me give you an example. A flying duck can be shot at by multiple hunters, and different hunters can have a license to shoot a different number of ducks each. Their license doesn't tell what specific ducks they can shoot, it only sets the total limit. Also, the same duck can be simultaneously shot by multiple hunters.
So the duck is a Host, hunters are Viewers, however stupid this example might sound. :)
Yes, you can. Starting version 6.1 the license code is applied on the Viewer side only. The Host actually doesn't care who connects to it.
Let me give you an example. A flying duck can be shot at by multiple hunters, and different hunters can have a license to shoot a different number of ducks each. Their license doesn't tell what specific ducks they can shoot, it only sets the total limit. Also, the same duck can be simultaneously shot by multiple hunters.
So the duck is a Host, hunters are Viewers, however stupid this example might sound. :)
Toggle Language
Conrad Sallian,
Support (Posts: 3232)
Apr 06, 2015 7:55:34 am EDT
Hello,
Thank you for your message.
Is Alt working in other situations? Could you check that?
Thank you for your message.
Is Alt working in other situations? Could you check that?
Draw and drop doesn't work with 6.2 viewer
Conrad Sallian,
Support (Posts: 3232)
Apr 05, 2015 5:18:51 pm EDT
Hello Vasilis,
Thank you for the information. We'll check it out and try to reproduce the issue.
Thank you for the information. We'll check it out and try to reproduce the issue.
Mouse interaction
Conrad Sallian,
Support (Posts: 3232)
Apr 04, 2015 5:10:10 pm EDT
Thank you! :)
Key Strokes
Conrad Sallian,
Support (Posts: 3232)
Apr 04, 2015 6:09:36 am EDT
Hi Frank,
Thanks! In the nearest months we'll be adding more features to the mobile version. :)
Thanks! In the nearest months we'll be adding more features to the mobile version. :)
Useful links related to licensing and upgrade
Conrad Sallian,
Support (Posts: 3232)
Apr 03, 2015 2:24:44 pm EDT
Stop Scrolling
Conrad Sallian,
Support (Posts: 3232)
Apr 01, 2015 6:21:15 pm EDT
Hello Mal,
Thank you for your message.
You need to access connection Properties -> Modes section and disable the Advanced mouse scroll option.
Hope that helps.
Thank you for your message.
You need to access connection Properties -> Modes section and disable the Advanced mouse scroll option.
Hope that helps.
Searching the Address Book?
Conrad Sallian,
Support (Posts: 3232)
Mar 27, 2015 12:02:20 pm EDT
Hello Adam,
Thank you for the kind words.
We are going to implement this feature together with a few other features related to the address book and generally how the records are shown.
Currently, our major priority is making the user/permission management system more advanced and immediately after that we will most likely get down to implementing better address book viewing capabilities, including the search function. While we could quickly make at least some search function, this would go against our rules to make everything as well thought-out as possible :) While seemingly simple a good search function is no trivial task nonetheless.
Thank you for the kind words.
We are going to implement this feature together with a few other features related to the address book and generally how the records are shown.
Currently, our major priority is making the user/permission management system more advanced and immediately after that we will most likely get down to implementing better address book viewing capabilities, including the search function. While we could quickly make at least some search function, this would go against our rules to make everything as well thought-out as possible :) While seemingly simple a good search function is no trivial task nonetheless.
Key Strokes
Conrad Sallian,
Support (Posts: 3232)
Mar 27, 2015 8:09:35 am EDT
Hi Frank,
Sorry , didn't receive notification about your response. The mobile version is on its way, and will be available beginning next week.
Thanks.
Sorry , didn't receive notification about your response. The mobile version is on its way, and will be available beginning next week.
Thanks.
Windows not showing
Conrad Sallian,
Support (Posts: 3232)
Mar 27, 2015 7:55:08 am EDT
Hello Michael,
You probably should enable the "Capture alpha-blending windows" in the connection properties. Right-click on the connection in your address book, click Properties -> Additional properties and tick the "Capture alpha-blending windows" check box.
Alpha-blending windows are semi-transparent windows and menus.
Hope that helps.
You probably should enable the "Capture alpha-blending windows" in the connection properties. Right-click on the connection in your address book, click Properties -> Additional properties and tick the "Capture alpha-blending windows" check box.
Alpha-blending windows are semi-transparent windows and menus.
Hope that helps.