Conrad Sallian's community posts

8 Lettr wrote:

How about  any  way of telling if someone is remotely connected to your computer? I understand the OP wondered about  programmatically  detecting it, but I only want to check on occasion--how would I find that out?

Thank you for your post.

The Host icon should go red when there is an active remote session. In this current version (6801) it doesn't turn red due to a bug in the final release, but that will be fixed in the upcoming 6.9 release.

Other than that, there are some "administrative" means to ensure that the remote user knows when someone is being connected to (or is attempting to connect) to their computer. They are:

Notification panel
Ask user permission feature

You can also enable sound and balloon hint in Host options:



Hope that helps.

Hello Jack,

I see. But unfortunately, so far this feature is not available. We will add it to our list of suggestions.

Hello Jack,

Thank you for your message.

Could you please clarify what exactly you mean by using the touch screen? Currently, the mobile client allows you to move the remote mouse pointer and send keystrokes.

Hello Bart,

Of course. No problem. We'll see if we can include this feature in future updates.

Hello Kerry,

Thank you for your message.

We need to see the Host log to see what might be causing the issue. Note that whatever the problem with connectivity the Host log should reflect that. That's why this is essentially the only and final source of any information regarding connectivity problems.

You have also updated Viewer and Hosts to version 6.8.0.1, correct?

Hello Bart,

You can already disable the advanced hint window on hover in Viewer options, the View tab.

As for adding it as an on-demand option, I've added this suggestion to our wishlist. Thanks!

Hello Bart,

This makes perfect sense, thank you. We will add this to our roadmap.

Hello Tom,

There used to be a problem with connections constantly changing their online/offline status back a few updates ago, specifically in 6.5 and 6.6 but it has been fixed since then.

I'm afraid that in your case this might be a network issue. Could you send us your Host log for examination? Here is about host logs.

Feel free to send the file to support@remote-utilities.com.

Hello,

Yes, you can switch the Host language to English. Right click on the Host icon in the system tray, select Settings for Host -> Language, choose the English language and click OK.

Hello ,

Thank you for your post.

The permissions listed in the User and Access Control dialog correspond with the connection modes.

If you want to prevent users from connecting in the modes that you mentioned, you just need to clear the corresponding check boxes for those connection modes.

Hope that helps.