Rob Barrett's community posts

This authorization method not enabled in remote host settings

Rob Barrett, User (Posts: 92)

Dec 09, 2020 11:46:07 am EST

The rut server is also the auth server. The settings I have for the host and the viewer is set to single password for authentication

This authorization method not enabled in remote host settings

Rob Barrett, User (Posts: 92)

Dec 09, 2020 9:58:03 am EST

Support level: Pro

I am using viewer 6.10.10.0 on Win 7 pro and the host is 6.10.10.0 on Win 7Pro (I have completed the TLS reg fix on both viewer and host). The RUT Server is 2.8.2.0 The authorization method on the host and the viewer is set to single password but I am still getting this message. The host in the viewer has a caution sign that says there is "a newer version of the host available" but when I look at the settings on the host, it shows 6.10.10.0.

Trying to create an installer - Problem

Rob Barrett, User (Posts: 92)

Dec 08, 2020 11:20:28 am EST

Support level: Pro

Doing the MSFT easy fix for the TLS fixed the issue for me on Win 7 and then a reboot was necessary.

https://support.microsoft.com/en-us/help/3140245/update-to-enable-tls-1-1-and-tls-1-2-as-default-secure-protocols-in-wi

Edited:Rob Barrett - Dec 08, 2020 11:53:39 am EST

Trying to create an installer - Problem

Rob Barrett, User (Posts: 92)

Dec 08, 2020 10:59:04 am EST

Support level: Pro

Also, I with there was a way to do a simple update via selecting my newly created file.

Trying to create an installer - Problem

Rob Barrett, User (Posts: 92)

Dec 08, 2020 8:33:01 am EST

Support level: Pro

There isn't a proxy. My Rut server is hosted behind a firewall and has 1 to 1 NAT with a public IP address.

Trying to create an installer - Problem

Rob Barrett, User (Posts: 92)

Dec 07, 2020 8:53:45 am EST

Support level: Pro

Any specific ports for that ?

Trying to create an installer - Problem

Rob Barrett, User (Posts: 92)

Dec 06, 2020 10:16:00 am EST

Support level: Pro

At the end of the configurator, I click on finish and it tries to connect to your configurator so that I can get a signed .exe file but for some reason, it cannot connect. I click on retry but I get the same error.

Trying to create an installer - Problem

Rob Barrett, User (Posts: 92)

Dec 05, 2020 2:21:46 pm EST

Support level: Pro

Still cannot get the host MSI configurator to connect to the configuration server

Trying to create an installer - Problem

Rob Barrett, User (Posts: 92)

Dec 05, 2020 1:50:29 pm EST

Support level: Pro

Latest version. I am trying to create an installer to update ALL hosts from external IP address to hostname. I can ping the server by hostname and IP address from the outside. When clicking on the MSI configurator, It tryes to connect to the hostname but cannot. I have checked firewall rules and have ports 5650-5670 open in my firewall TCP/UDP. Still cannot get the host MSI configurator to connect. Am I missing a port that the MSI configurator is looking for?

How about a rut server for Centos

Rob Barrett, User (Posts: 92)

Oct 28, 2020 11:17:11 am EDT

Support level: Pro

It would be nice to have a rut server host for linux / centos

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