Trent's community posts

Hello!  I recently updated my viewer and hosts to the newest 6.10.2.0 and have noticed that certain keys and key combinations are not working at all.

The most egregious is the enter key by itself.  When pressing the enter key within the address bar in web browsers after typing an address or the windows file explorer, nothing happens.  Expected behavior is the browser loads the entered web address or file explorer displays the desired folder.

When opening up Notepad++ and turning on the option to show all symbols, a clue is given.  It is interpreting the remote Enter key as a CR only and not CR/LF.

Other keys and key combinations that are not acting as expected:
Tab (to cycle between fields on a form... seems to work OK within a document)
Alt-Tab
WindowsKey-E
WindowKey-R
Ctrl-A
Ctrl-F
Ctrl-C
Ctrl-V
Ctrl-X
Ctrl-Z
Ctrl-W

Possibly related is the local keyboard shortcut (Ctrl-Alt-F12) to simulate a Ctrl-Alt-Delete on the remote end does not work anymore.  Clicking the "Send Ctrl-Alt-Delete" command from the pulldown still works.

I'll continue experimenting to see if I can figure out any magic combinations to making it work.

Let me know if you need any further information from me.

Cristian Braun wrote:

The same happens when copying to clipboard: if i just paste inmediatly, it doesnt work. If i wait about 2 seconds, it paste what i've copied.

I've noticed the same with the clipboard.  It tends to take a fairly significant amount of time for the clipboard contents to transfer even if the amount of data is very small (a website address for example).  I have seen it take as long as 10 seconds to transfer those contents.

As Cristian said, not a major issue, but perhaps something to add to the list of possible improvements in a future version.

Thanks for making a great product!