Dan Schroeder's community posts

Trojan.Gamaredon Activity 2

Dan Schroeder, User (Posts: 2)

Dec 07, 2017 11:38:19 am EST

Support level: Free or trial
False Positive submitted.

I'm also seeing an error message that reads "Cannot send e-mail message. Check your Internet connection." Screen grab is attached.

Again, this is after after customizing according to this article.

Is there anything I can do about that?
Edited:Dan Schroeder - Dec 07, 2017 11:38:57 am EST

Trojan.Gamaredon Activity 2

Dan Schroeder, User (Posts: 2)

Dec 06, 2017 9:15:57 pm EST

Support level: Free or trial
Hi Everyone,

I'm new to Remote Utilities and testing for use in my managed services business. When I tried to run the agent after customizing according to this article, Norton Antivirus is blocking the agent - It says that an intrusion attempt by server.remoteutilities.com was blocked. It does not give me an option to allow.

Does anybody know if there is anything I can do so that I can use this to support my clients?

Thanks!

-Dan
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