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Pop-ups with v6.5.0.5 Viewer

BartB, User (Posts: 34)

Dec 10, 2016 8:00:52 pm EST

Restarting the viewer does not make any difference, the pop-ups keep coming.

Pop-ups with v6.5.0.5 Viewer

BartB, User (Posts: 34)

Dec 10, 2016 7:51:24 pm EST

The new viewer version on Windows 10 keeps popping up a notification that a host in online. I have turned off the notifications in the Viewer options, but seems to have no effect, they pop up anyway.

[ Closed ] Version 6.5 BETA

BartB, User (Posts: 34)

Sep 18, 2016 2:35:28 pm EDT

You mean you couldn't set the brightness using "hardware" buttons on the laptop? Could you tell the laptop brand/model?

Yup, exactly. It's a Dell Inspiron 5759.

RDP issues

BartB, User (Posts: 34)

Sep 17, 2016 4:43:44 pm EDT

The RDP issues seem to be resolved with the latest Beta 2, at least on some of the connections I tested with. I don't think we need to escalate this to support.

[ Closed ] Version 6.5 BETA

BartB, User (Posts: 34)

Sep 17, 2016 4:32:16 pm EDT

Hi Conrad,

I upgraded 3 machines with the latest Viewer Beta 2, two Win10 and one Win7. Both Win10 machines still do not show the scroll bar in Task Manager tool. The Win7 machine does show the scroll bar, so this may be a Win10 issue specifically. Both Win10 machines have the Anniversary Update installed.

During the upgrade of the Host app on the Win10 laptop, I enabled the Monitor driver during install and this somehow disabled my ability to dim the screen brightness on the laptop. The functionality came back as soon as I removed the Monitor driver. Also, the Host service would not start while the Monitor driver was installed. I ended up removing the Host app altogether, rebooting and re-installing it, skipping the Monitor driver part, and everything finally worked fine.

[ Closed ] Version 6.5 BETA

BartB, User (Posts: 34)

Sep 16, 2016 6:26:03 am EDT

One more odd thing with the Beta Host: when installing on Windows 2003 Server, I get the error below. After clicking OK, the install finishes and the Host is fully accessible and working.

---------------------------
drvinstaller32.exe - Unable To Locate Component
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This application has failed to start because DIFxAPI.DLL was not found. Re-installing the application may fix this problem.
---------------------------
OK  
---------------------------

[ Closed ] Version 6.5 BETA

BartB, User (Posts: 34)

Sep 16, 2016 6:24:25 am EDT

Hi Conrad,

Just a little feedback on the beta Viewer. When in Task Manager, there is no scrollbar indicating that there are more items than visible and allowing you to scroll with the mouse. Scrolling with the keyboard arrow keys does work.

[ Closed ] Version 6.5 BETA

BartB, User (Posts: 34)

Aug 23, 2016 5:31:27 pm EDT

Conrad,

Thanks for following up. I tested the remote upgrade on a Win7 laptop, and the upgrade worked flawlessly. The settings remained intact, and I was able to reconnect to the Host with no problems. It must have been a unique situation when I did the first upgrade. And I also tested the new beta Viewer on another Win7 machine, and I did not see the double row toolbar. So my Windows 10 PC must have something special in it.

Next, to test the beta Server upgrade.

FR: Terminal Enhancement
PowerShell, SSH

BartB, User (Posts: 34)

Aug 22, 2016 8:14:55 pm EDT

Looks like the 6.5 Beta doesn't include the Powershell option. Any updates on that?

[ Closed ] Version 6.5 BETA

BartB, User (Posts: 34)

Aug 22, 2016 7:28:01 pm EDT

I have thought of something else. When I did the remote upgrade, I picked the generic host install msi file that I downloaded from the Beta page. Could that be the reason for the settings to be erased - because I didn't customize the msi installer first? I assumed that the upgrade would re-use the existing config from the Host I was upgrading.
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