Mike G's community posts

Same. Still the same with Windows built in AV... See log I emailed with my support ticket.

https://www.remoteutilities.com/support/forums/forum1/2327-connection-refused

Worldwide problem - See other posts...

I have raised a ticket with a log file.

Same here. No status but can connect.

Shinichi Satake wrote:

Just for your information; all PC were showed as Offline, but, when I tried to login a targeted PC, it prompted the password and actually I could login it. Then the attempted PC remains Online.
Once I closed the Viewer UI and reopened, all PC were showed as Offline again.
Thank you.

Yes, that is the sequence here as well. Traffic shaping shenanigans at the datacenter?

Thanks Conrad.

And now they are back up. This seems different from previous (fairly infrequent) loss of online status for all our hosts as they have been offline for about 20mins for me. Also some can be connected to even though they show offline...

All hosts showing Offline for me now as well...

Also Conrad, I wanted to mention that using Gmail for sending the internet-ID during host install seems problematic. I don't know if they are tightening up security but sending via gmail seems unreliable, even when 'Less secure app access' is enabled, more often than not the email sending is blocked. This always happens when hosts are installed at customer sites (i.e., different IP's) it get blocked but if installing from a know IP (like our office - that has been used before and 'authorized' it) - it works OK.

FYI we have started using mailJet (https://www.mailjet.com) and it works from the installer. It is free for low volume use (200 emails\month) and takes very little config with SPF\DKIM available to ensure less 'spammy' delivery.

Thanks for your help!
Mike