Community

Check current license usage.

snk-nick, User (Posts: 59)

Aug 16, 2018 2:01:15 am EDT

I'm currently using the trial version and would like to check exactly how many technician licenses are active at a time, so I can get a good understanding of when one is and isn't consumed. Is there a way to do this?

Conrad, Support (Posts: 2979)

Aug 16, 2018 9:09:51 am EDT

Hello,

Unfortunately, you cannot check how many tech licenses are available at any given moment. However, if there aren't any, the program will show you a warning once you attempt a remote connection.

For example, if you a 2-tech license and there are 2 techs already working with the license, a 3-rd tech will receive a warning message telling them that they are exceeding the number of allowed concurrent techs.

Hope that helps.

Submit a reply

^* Website time zone: America/New_York (UTC -4)