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License required after trial expires

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Magnus Andersson, User (Posts: 4)

Aug 07, 2021 1:59:50 am EDT

I have been using the Version 1.0.10.q Beta 10, July 30, 2021.
30-day trial. But now when itś expired.
I have payed for a new license and it works on my windows computer but not in LINUX. Where in the linux version do you enter the license key????

Pauline, Support (Posts: 2775)

Aug 09, 2021 10:16:13 am EDT

Hello Magnus,

Thank you for your message.

Could you please try downloading the latest installation package of Viewer for Linux from this page and installing it once again (no need to remove your previous Viewer installation)? After installing please run Viewer and navigate to the Help tab -> License Key Storage. In the License Key Storage window select your license key file (please note that you need to have the license key file stored in the *rlicense extension which is a key compatible with version 7 of Remote Utilities) and register your Viewer as described in this guide.

Hope that helps.

Magnus Andersson, User (Posts: 4)

Aug 10, 2021 2:10:26 am EDT

Support level: Starter

Polina wrote:

Hello Magnus,

Thank you for your message.

Could you please try downloading the latest installation package of Viewer for Linux from this page and installing it once again (no need to remove your previous Viewer installation)? After installing please run Viewer and navigate to the Help tab -> License Key Storage . In the License Key Storage window select your license key file (please note that you need to have the license key file stored in the *rlicense extension which is a key compatible with version 7 of Remote Utilities) and register your Viewer as described in this guide.

Hope that helps.

Magnus Andersson, User (Posts: 4)

Aug 10, 2021 2:11:01 am EDT

Support level: Starter

Magnus Andersson wrote:

Polina wrote:

Hello Magnus,

Thank you for your message.

Could you please try downloading the latest installation package of Viewer for Linux from this page and installing it once again (no need to remove your previous Viewer installation)? After installing please run Viewer and navigate to the Help tab -> License Key Storage . In the License Key Storage window select your license key file (please note that you need to have the license key file stored in the *rlicense extension which is a key compatible with version 7 of Remote Utilities) and register your Viewer as described in this guide.

Hope that helps.

Thank you...

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