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Access server remotely using ngrok

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Brian James, User (Posts: 1)

Apr 19, 2021 3:24:00 pm EDT

Hello everyone,
As far as I know, accessing a device from outside the network can be made possible using port forwarding.
One of the ways for port forwarding is by using a program called ngrok.
I have tried connecting to a remote device which has ru host installed, and ngrok configured to listen for tcp connections on port 5655 using the ngrok hostname but that didn't work.
I really wonder if it's possible to access a remote server with the help of ngrok
I'm using Remote Utilities version 7.0.0.3

Pauline, Support (Posts: 2815)

Apr 19, 2021 6:32:35 pm EDT

Hello Brian,

Thank you for your message.

Unfortunately, according to our Support Policy we cannot assist you in resolving network administration issues or issues related to using third-party software. In order to resolve the port forwarding issue please try referring to the ngrok documentation or Support service, as they would be able to provide more insightful information on setting up port forwarding via their software.

Alternatively, please note that instead of port forwarding, it's possible to connect to a remote Host machine located behind a router/firewall via the Internet-ID connection which is fast and easy to set up.

Hope that helps.

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