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Cannot see Taskbar

Ryan Wiancko, User (Posts: 3)

May 11, 2020 11:33:54 am EDT

Support level: Free or trial

As you can see in the attached image the taskbar is not available. I tried resizing the viewer window so I could get a sccroll bar to scroll down and I can't scroll down far enough to see it.
I tried enabling Capture alpha-blending windows and that also didn't fix it.

Halp!

Attached Files

Cannot see Taskbar

Ryan Wiancko, User (Posts: 3)

May 11, 2020 11:42:36 am EDT

Support level: Free or trial

One thing to note is that using RDP allows me to see the taskbar

Conrad Sallian, Support (Posts: 2926)

May 11, 2020 12:53:20 pm EDT

Hello Ryan,

Thank you for your message.

Please, try enabling the "capture alpha blending option" in connection properties:

Cannot see Taskbar - 11 May 2020 12:52:42

Hope that helps.

Ryan Wiancko, User (Posts: 3)

May 11, 2020 3:43:08 pm EDT

Support level: Free or trial

Please re-read my OP, mentioned that I already tried that

Conrad Sallian, Support (Posts: 2926)

May 12, 2020 4:00:11 am EDT

Hello Ryan,

In this case please try restarting the remote computer if you haven't done that after Host installation.

Thanks.

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