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Unknown error when saving MSI
Michael Wigle,
User (Posts: 12)
Apr 06, 2018 3:05:13 pm EDT
Support level: Pro
I am running Remote Utilities Viewer 6.8.0.1 on a Windows 10 Pro PC. I am using the MSI Configurator with the Online Configurator option. I am able to go through the whole process and it completes the sending portion and pops up the "Save As" dialog box. When I provide the file name and location and click "Save" it immediately creates a dialog box that says "Unknown error" and nothing is saved. I have done this process in the past without trouble but now it has failed multiple times today.
Conrad,
Support (Posts: 3068)
Apr 07, 2018 8:07:44 am EDT
Hello Michael,
We are currently trying to reproduce the issue. We will keep you updated.
We are currently trying to reproduce the issue. We will keep you updated.
Conrad,
Support (Posts: 3068)
Apr 07, 2018 9:15:28 am EDT
The issue has been fixed. Please, try building your package again and let us know if there are any problems.
Michael Wigle,
User (Posts: 12)
Apr 09, 2018 8:23:23 am EDT
Support level: Pro
It's working now. Thanks!
Joseba Ortega,
User (Posts: 1)
May 02, 2019 6:31:41 am EDT
Support level: Free or trial
Conrad Sallian,
Support (Posts: 3068)
May 02, 2019 6:56:44 am EDT
Hello Joseba,
Could you please add more information - what specific options you select on each step - so that we can try to reproduce the issue.
Thanks.
Could you please add more information - what specific options you select on each step - so that we can try to reproduce the issue.
Thanks.
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