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Remote Server Admin will not run on Windows Server 2016

Chad Gronbach, User (Posts: 2)

Aug 30, 2017 7:51:42 pm EDT

I just installed remote server 2.6[2603] on a Windows Server 2016. It will not run the administrator UI. The configuration window pops up, but the administrator console never shows. I see it running in the process window. Please advise.

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Remote Server Admin will not run on Windows Server 2016

Conrad, Support (Posts: 2953)

Aug 31, 2017 11:12:50 am EDT

Hello Chad,

Thank you for your post.

The task manager shows that the admin console is running. It should be in the system tray, perhaps hidden by the expanding arrow. Could you please check that?

Remote Server Admin will not run on Windows Server 2016 - 31 Aug 2017 11:12:36

If you see the server icon (a black and yellow monitor + mouse) , single-click on it to bring up the Admin Console window.

Chad Gronbach, User (Posts: 2)

Aug 31, 2017 12:58:49 pm EDT

Support level: Free or trial

OK, got it. I clicked on the systray icon and the UI came up. When I click start->administration it does not come up though. Still seems like a bug... Also, a right click brings up a menu that only had "about" as an option. You should really put the admin UI as on option on that menu. I had been right clicking, but never left clicked on it.

Thanks!

Chad.

Conrad, Support (Posts: 2953)

Sep 01, 2017 6:15:47 am EDT

Hello Chad,

Thank you for your suggestion. Yes, we will add an "Open console" item to the menu soon.

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