Hello Christopher,
I created an Agent.exe and I input Username / Passwords for Tech logins. So I don't have a need for the customer to read a password to us. We just need them to give us the ID. Is there a way to remove the password box under the ID? I'd feel better with it removed... since I think it would be a security issue if someone walks by their computer and uses the ID and password to log in. So if the password box is hidden I have nothing to worry about.
Yes, that makes a good feature suggestion and in fact we recently added it to our wish list by a request from another user. Your post assures us even more that this feature is important.
Thanks!! RU is awesome software!!
Thank you for the kind words
I'm currently creating my own internet portal for Remote Tech Support at my company that utilizes RU.
Kind of like [censored] has.
We are currently working on beta 6.5 that is going to have a lot of interesting features. So stay tuned!