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Slow today with an extremely long lag time

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I'm using Version 7.6.2.0 for both my Viewer and my Host.  I connect via a network id and both computers are located in Ft Myers, FL (approx. 7 miles between the two).  Both host and viewer computers have very fast internet speeds (both upload and download) and are updated to most recent versions.

I am having extremely long lag times anywhere from 4 seconds up to 12 seconds. It's virtually impossible to work this way.

Please HELP!
Hello J.B.,

Thank you for your message.

It seems like the issue might be caused by your antivirus/firewall software mistakenly blocking Remote Utilities. Please try adding RU installation folders to the exception list of any a/v software you may have following this guide and see if this might help to resolve the issue.

Hope that helps.

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