I have been a longtime use of Remote Utilities and have appreciated it.
I have had a long-term issue with only one laptop (windows 10, Thinkpad, fully updated) where the Windows 10&11 settings window (e.g., the update window) on the host computer does not refresh/redraw properly when connect through the view from another computer. It seems to display the new version of the window over the old one. I just assumed it was because it was an older computer so I did not report the issue. Now, I have a newer computer (windows 11, Thinkpad, fully updated) that has the exact same issue. Also, for some reason when I first open the Windows settings window it starts minimized. I do not have these issues on non-Thinkpad computers. I also do not have these issue when directly logged onto the Thinkpad computer, only when connected remotely. I have tried both the regular and legacy connection modes.
Could you please let us know what View mode do you use when connecting, i.e. Stretch, Fullscreen, etc.? In addition, please double-check that the graphics cards on both computers are updated to the most recent version available. Does the issue occur only in this specific window or do you experience it somewhere else?
All computers are fully upd ated, including the graphics cards. I am using the stretch view when connecting, though I have tried other views with the same result. I did some additional testing and found that the problem only happens when the lid is closed on the laptop I am viewing remotely. As soon as the lid is opened on the remotely viewed laptop the distorted view of the window becomes normal on the viewing computer and all behaviors are normal. Once closed again the problem returns. Opening and closing the lid was on the same session. Also, the remotely view laptop's screen is se t to never turn off and to "do nothing" when the lid is closed. I also learned that it does happen with other windows, so, my original post saying it was only the Windows 11 Settings window was incorrect.
Thank you for your help. Just to reiterate, I only have had these issues on my 2 ThinkPad laptops, one running windows 10 and the other windows 11. I have other (non-Thinkpad) laptops that do not have these issues, even when using the same viewing computer and software,