Hello Michael,
Thank you for the clarification.
Yes, the password that is set up on the Host's side and the password that you save in the Connection Properties window must match in order for the connection to work. If you enable the feature to randomly generate a Host password while generating an installer, then you should receive an email with encrypted code that contains the access credentials. You can add this Host to your address book via the
Add using code feature. This way, the correct password is automatically saved in the respective connection properties for a corresponding Host (each Host has a different password).
Please note that if you save the wrong password in your default connection properties (for example, the "password" password), you won't be able to connect to remote Hosts, since your Viewer will attempt to connect using the wrong password saved in the connection properties.
In this case, we recommend that you try adding Hosts to your address book via the
Add using code feature as described in the guide linked above and see if this works for you.
Hope that helps.