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[ Closed ] [Resolved] Bulk log off - interface issue in grouped view
Mike G,
User (Posts: 47)
Jan 16, 2023 6:32:43 am EST
Support level: Pro
Hi,
I have noticed an issue when I have been upgrading all my hosts to 7.1.7.0. I have verified the same issue in the 7.1.7.0 viewer and my old 6.10.10.0 viewer version as well. When you attempt to use the right-click menu for 'Logoff' and you have more than 1 host selected, it does not action all your selected hosts - i.e., it does not log them all off. In fact - it seems to consistently log only >half< of your selected list of hosts. So if your had 10 hosts logged on and selected them so they are highlighted, right-click and Logoff, only 5 would log off. If you again right-click and select Logoff only 3 would log off, and if you do it again it would only log off 1, etc.
Steps to reproduce the issue:
1. set view to 'Details' to show a table list of hosts
2. Ensure you have Options|View and the setting 'Use Group View (< 1000 items) ticked
3. Select a number of hosts and set them to 'Logon' and they turn green and move to the 'Logged on) group.
4. Select all the Logged on hosts and right-click on them and select 'Log off'
5. Observe behaviour.
Thanks,
Mike
I have noticed an issue when I have been upgrading all my hosts to 7.1.7.0. I have verified the same issue in the 7.1.7.0 viewer and my old 6.10.10.0 viewer version as well. When you attempt to use the right-click menu for 'Logoff' and you have more than 1 host selected, it does not action all your selected hosts - i.e., it does not log them all off. In fact - it seems to consistently log only >half< of your selected list of hosts. So if your had 10 hosts logged on and selected them so they are highlighted, right-click and Logoff, only 5 would log off. If you again right-click and select Logoff only 3 would log off, and if you do it again it would only log off 1, etc.
Steps to reproduce the issue:
1. set view to 'Details' to show a table list of hosts
2. Ensure you have Options|View and the setting 'Use Group View (< 1000 items) ticked
3. Select a number of hosts and set them to 'Logon' and they turn green and move to the 'Logged on) group.
4. Select all the Logged on hosts and right-click on them and select 'Log off'
5. Observe behaviour.
Thanks,
Mike
Pauline,
Support (Posts: 2849)
Jan 16, 2023 10:35:38 am EST
Hello Mike,
Thank you for your message.
This is a known issue and it will be definitely fixed in our next update for Remote Utilities. Sorry for the inconvenience.
Please let us know if you have more questions.
Thank you for your message.
This is a known issue and it will be definitely fixed in our next update for Remote Utilities. Sorry for the inconvenience.
Please let us know if you have more questions.
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