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[ Closed ] [Resolved] Bulk log off - interface issue in grouped view

Mike G, User (Posts: 47)
Jan 16, 2023 6:32:43 am EST
Hi,
I have noticed an issue when I have been upgrading all my hosts to 7.1.7.0. I have verified the same issue in the 7.1.7.0 viewer and my old 6.10.10.0 viewer version as well. When you attempt to use the right-click menu for 'Logoff' and you have more than 1 host selected, it does not action all your selected hosts - i.e., it does not log them all off. In fact - it seems to consistently log only >half< of your selected list of hosts. So if your had 10 hosts logged on and selected them so they are highlighted, right-click and Logoff, only 5 would log off. If you again right-click and select Logoff only 3 would log off, and if you do it again it would only log off 1, etc.

Steps to reproduce the issue:
1. set view to 'Details' to show a table list of hosts
2. Ensure you have Options|View and the setting 'Use Group View (< 1000 items) ticked
3. Select a number of hosts and set them to 'Logon' and they turn green and move to the 'Logged on) group.
4. Select all the Logged on hosts and right-click on them and select 'Log off'
5. Observe behaviour.

Thanks,
Mike
Pauline, Support (Posts: 2849)
Jan 16, 2023 10:35:38 am EST
Hello Mike,

Thank you for your message.

This is a known issue and it will be definitely fixed in our next update for Remote Utilities. Sorry for the inconvenience.

Please let us know if you have more questions.

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