Community

I want a way to confirm that I permanently deleted the program

Karen Lipshy, User (Posts: 2)

Dec 08, 2022 4:04:27 pm EST

How can I confirm that I have completely removed/deleted/uninstalled Remote Utilities fr om my computer? Tech support installed it without asking my permission. I want it gone. I have followed steps on this site for removal. I don't want instructions on removing. I want a way to confirm that process thoroughly removed everything. Wh ere on my computer would I look and what would I look for to prove to myself that it is all gone?

Pauline, Support (Posts: 2787)

Dec 08, 2022 5:15:05 pm EST

Hello Karen,

Thank you for your message.

To ensure that Host was completely removed from your computer, you would need to check that the folder Remote Utilities - Host\ does not exist in the C:\Program Files (x86) directory and that the registry keys in the following directory was deleted as well: HKEY_LOCAL_MACHINE\SOFTWARE\Usoris\Remote Utilities Host\. In addition please make sure to restart your PC after completing all uninstallation steps.
As long as you've also properly uninstalled Host (the same way you'd uninstall any other software) and cleaned up the above traces, you can be sure that Host along with its settings was completely uninstalled from your computer.

Hope that helps.

jab, User (Posts: 2)

Dec 08, 2022 6:25:38 pm EST

Support level: Free or trial

Thanks. So if that Usoris folder doesn't even exist, I'm safe assuming it's all gone?

Pauline, Support (Posts: 2787)

Dec 08, 2022 7:13:26 pm EST

Hello,

Yes, if Usoris directory in the Windows Registry Editor does not exist along with the C:\Program Files (x86)\Remote Utilities - Host\ folder then you've removed all traces of the software.

Hope that helps.

Submit a reply

^* Website time zone: America/New_York (UTC -4)