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Microsoft 365 Defender alert on rut-7.1.7.0.zip - ZkarletFlash malware

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Chris, User (Posts: 5)
Oct 19, 2022 3:53:57 pm EDT
Support level: Free or trial
I've checked the SHA and the download appears authentic. How should I proceed?
Pauline, Support (Posts: 2881)
Oct 19, 2022 7:45:06 pm EDT
Hello Chris,

Thank you for your message.

This is a false positive detect - unfortunately, new detections are usually expected when there is a new version out and it might take a while before a/v software learns to recognize new files as harmless. Unfortunately, we don't have much control over this process other than regularly submitting f/p reports ourselves (which we already do, but sometimes vendors are very unresponsive, unfortunately).

Please try submitting a False Positive report to Microsoft following the steps provided on this page - this should help to resolve the issue and remove the detection pretty quickly.
Meanwhile, as a temporary workaround you can also add the detected files and installation folders to the exception list as described here.

Please let us know if you have more questions.

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