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Remote Removal of License

Jon Aleta, User (Posts: 1)

Jun 30, 2021 10:04:59 pm EDT

Good day! Currently, we are on a work-from-home setup. We just want to confirm if it's possible to remove the license from a computer without remotely accessing it? If yes, I would like to know how can we do it. Thank you!

Conrad Sallian, Support (Posts: 3111)

Jul 01, 2021 7:16:43 am EDT

Hello Jon,

Thank you for your message.

The license key is applied on the Viewer side, not Host's. The Viewer is supposed to be 'physically' accessible since it is the administrator's component used to connect in to a remote computer (with Host installed).

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