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Annoying message in

Alim Nassor, User (Posts: 9)

Apr 05, 2017 6:41:30 am EDT

Support level: Free or trial

The message that appears is rather annoying and not clickable at all.
OS: Windows 10 x64
Memory: 4 GB
Storage 60 GB

At the same time the agent crasher regularly.

Faulting application name: rfusclient.exe, version:, time stamp: 0x58dabd87
Faulting module name: KERNEL32.DLL, version: 10.0.14393.0, time stamp: 0x57898ef6
Exception code: 0xc000041d
Fault offset: 0x00013f92
Faulting process id: 0x7160
Faulting application start time: 0x01d2adf5f50facc9
Faulting application path: C:\Program Files (x86)\Remote Utilities - Host\rfusclient.exe
Faulting module path: C:\WINDOWS\System32\KERNEL32.DLL
Report Id: 7963e159-0712-448e-94a7-b7f0a21b7343
Event ID: 1000

Kind Regards, Alim

Conrad, Support (Posts: 2491)

Apr 05, 2017 3:34:01 pm EDT

Hello Alim,

Thank you for your  message.

What antivirus software do you have on your Agent/Host PC?

Alim Nassor, User (Posts: 9)

Apr 06, 2017 1:09:43 am EDT

Support level: Free or trial
Hello Admin,

I'm using Bitdefender (Full Suite).

Kind Regards, Alim

Josh M, Support (Posts: 11)

Apr 06, 2017 11:42:02 pm EDT

Hello Alim,

Thanks for the report. We'll forward this to BidDefender and update you here once its been resolved.

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