Alim Nassor's community posts

Hi Conrad,

I can't connect with View or Full Control, correction, I get a black screen in Full Control/View/RDP.
So I can confirm that it is no RDP issue.

Regards, Starf0x

Thank you for your response.

But you might expect it, it didn't work.

1. Remote machine is restarted (didn't solve it)
2. I have All the control on the machine (I'm admin)
3. I've updated both sides, but they where already on the latest version.
4. Legacy capture was already enabled.
5. Graphics card is VMware, is updated automatically.
6. There is no antivirus running on that isolated machine.

I'm open for other suggestions.

Regards, Starf0x

Hi,
What can I do to remedy this issue?
I connect via Internet ID and use RDP, I can login but at the moment the desktop should appear the screen is black.
I stay connected, but am seeing nothing of the desktop.

Cheers, Starf0x

PS, It worked fine for a long time, and this happens on Windows 10 as on Windows 7.

Conrad wrote:
Sorry, we do not utilize a "piece of cake" approach.

Not a really friendly comment towards your customers.

If you don't like exploits in your application, you should treat them as such, and be honest towards your customers.

This is my last post here, I will recommend towards our security officer not to continue with your product, this text (not the post, will likely be deleted in minutes by admin), will be forwarded to them.

Thank you for your support.

Alim

Okay,

It is not fixed on Monday, do you realize you have released a mayor security breach, and are not solving it with the same urgency?
I'm a developer, so I know solving this is really a peace of cake. Takes about 10 minutes to adapt your software.

Alim.

Hi Conrad,

When will that be?
This is not a small issue, and a standard reply is not enough in this context.

Regards, Alim

Dear Developers,

I would urgently request to remove the message.
I found when I press "Tell me more" and internet explorer session is started.
With that "Local System" account I can do anything (starting explorer etc..) on that computer (via file > open in IE) without logging on!!
This is a MAYOR security concern.

Please fix this URGENTLY!!!!!!!!!

Regards

Hello Admin,

I'm using Bitdefender (Full Suite).

Kind Regards, Alim

LS,

The message that appears is rather annoying and not clickable at all.
OS: Windows 10 x64
Memory: 4 GB
Storage 60 GB

At the same time the agent crasher regularly.

Faulting application name: rfusclient.exe, version: 6.6.0.3, time stamp: 0x58dabd87
Faulting module name: KERNEL32.DLL, version: 10.0.14393.0, time stamp: 0x57898ef6
Exception code: 0xc000041d
Fault offset: 0x00013f92
Faulting process id: 0x7160
Faulting application start time: 0x01d2adf5f50facc9
Faulting application path: C:\Program Files (x86)\Remote Utilities - Host\rfusclient.exe
Faulting module path: C:\WINDOWS\System32\KERNEL32.DLL
Report Id: 7963e159-0712-448e-94a7-b7f0a21b7343
Event ID: 1000

Kind Regards, Alim