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Host PC upgraded to Windows 10

Gary Blumin, User (Posts: 1)

Jun 15, 2016 2:07:15 pm EDT

Greetings, I use Windows 7 on my Admin Laptop. The Hosting PC was upgraded to Windows 10, and I can no longer access the PC. Is there an update that needs to be run on 1 (or both) computers to get the software working again? It was perfectly fine until the upgrade to 10...
Thank you.

Conrad, Administrator (Posts: 1078)

Jun 15, 2016 3:02:27 pm EDT

Hello Gary,

Thank you for your message.

Here is a dedicated troubleshooting article https://www.remoteutilities.com/support/docs/windows-10-upgrade-issue/

Let me know if you have any questions. Thanks.

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