Host PC upgraded to Windows 10

Gary Blumin, User (Posts: 1)

Jun 15, 2016 2:07:15 pm EDT

Greetings, I use Windows 7 on my Admin Laptop. The Hosting PC was upgraded to Windows 10, and I can no longer access the PC. Is there an update that needs to be run on 1 (or both) computers to get the software working again? It was perfectly fine until the upgrade to 10...
Thank you.

Conrad, Administrator (Posts: 1395)

Jun 15, 2016 3:02:27 pm EDT

Hello Gary,

Thank you for your message.

Here is a dedicated troubleshooting article

Let me know if you have any questions. Thanks.

* Website time zone: America/New_York (UTC -4)

© 2010 - 2017 Remote Utilities LLC. Remote Utilities and Remote Utilities logo are either registered trademarks or trademarks of Remote Utilities LLC in the United States and/or other countries. All rights reserved.