Community

Hello,

I have a previous version of RUT Server (5.2.1) installed on an old laptop and when I take full control of this computer through the viewer, not all objects on the remote desktop are displayed.

A calendar and a floating bar at the top of the screen are missing.



I don't know if this issue still exist in the latest version of RUT Server, I just want to report the problem.

Best regards,

Hello,

Thank you for your message.

We strongly recommend to keep your Host and Viewer up-to-date.

After the update you should enable Capture alpha-blending windows feature (Right-click on the connection thumbnail -> Proterties -> Additional properties -> check the Capture alpha-blending windows checkbox).

Looking forward to your reply.

Thank you very much for the quick answer Anton!

The issue is resolved.  :)

Again, thank you very much!

Best regards

You are welcome  ;)

Let me know, if you need further assistance.