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7.9.0.0 Can't change display

Support level: Free or trial
I updated to 7.9.0.0 on both a host and viewer. The host has 2 displays. Now when I click the button to change displays, nothing happens. I'm unable to change displays.

Thanks
Hello Kalii,

Thanks for the report. Please try these two steps, in this order:

  • Close the Full Control window and connect again. Then click the Remote monitors button on the toolbar.
  • If nothing changes, turn on legacy capture mode. On the remote computer, right-click the Host icon, go to Settings for Host > Other and select "Use legacy capture mode". Then restart the Host and reconnect.

If the button still does nothing, please tell us what you see when you click it. Does the list of monitors open, with nothing happening when you pick one? Or does no list open at all?

Let us know how it goes.

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