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Hello,

Thanks for the report and the screenshot.

1. the toolbar does not display.

The Full Control toolbar appears when you hover the mouse pointer over the top edge of the window. Pinning it keeps it visible. The Pin remote screens toolbar option you found makes it pinned by default in every session.

4. on the toolbar, clicking pin button, hides the toolbar, no way to re-enable it.

That's the same thing: the pin button toggles. When the toolbar is pinned, clicking it unpins the toolbar, and it hides until you move the pointer to the top edge of the window again. Click the pin there to pin it back.

2. the toolbar is clipped, does not display correctly

We can't reproduce this here: the pinned toolbar in 7.9.0.0 displays in full, and we haven't had other reports of it. The usual suspect is display scaling (DPI) on the Viewer computer. Could you tell us:

• the Windows version on the Viewer computer;
  
• the scale setting in Windows Settings > System > Display, for example 125% or 150%;
  
• whether the Viewer computer has more than one monitor, and if so, whether they use different scale settings and which monitor the Full Control window is on.
  

3. the minimize, maximize and x button no longer work, does nothing.

Here both work in 7.9.0.0: the Minimize and Close buttons on the toolbar, and the window's own minimize, maximize and close buttons in its title bar. Which ones do nothing on your side? If it's the toolbar, this may be the same scaling issue as point 2, with the clicks landing off the buttons.

Looking forward to your reply.

Thanks for the thorough testing, that narrows it down a lot. Since 7.8.4.0 behaves the same on this laptop and 7.9.0.0 works in your VM, it isn't the update but something specific to this machine or to the Viewer's settings on it.

We tried your steps here, on a Lenovo laptop as well: the connection's view mode set to Fullscreen stretch in its properties, then Full Control, once with the toolbar pinned and once without. The toolbar works in both cases. Unpinned, it is a thin strip at the top edge that opens into the full toolbar when you hover over it; pinned, it stays in full view. See the three attached screenshots.

in the past, at the top of the program, there was a tab interface.
one tab for each host, that is missing?

The tabs are shown only in the windowed (Normal) view, never in the full-screen modes. In full screen you see only the active session, so a newly opened Host looks as if it replaced the previous one, while both sessions are still open as tabs. Switch to Normal view (F12 cycles the view modes) and the tabs are back. We agree that switching between sessions without leaving full screen would be handy, and we'll look into it. Also check that Tabbed view is ticked in Tools > Options > Remote screen; with it off, each session opens in its own window instead of a tab.

To find out whether it's the Viewer's settings or the machine, try the portable Viewer on the same laptop. It keeps its configuration in its own folder, so it starts with default settings and doesn't touch your installed Viewer. Add one test connection, set its view mode to Stretch, and connect. If the portable Viewer works, the cause is in the installed Viewer's settings; if it fails the same way, it's the machine.

Until then, your workaround is fine.

Let us know what you find.