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Remote Utilities 7.9.0.0 Fails to Connect

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I just updated to 7.9.0.0 and when I try to connect it just sits initializing connection and never connects.  I go back to my previous versions and it connects to the host with out a problem.
I have host version 7.9.0.0
Viewer 7.9.0.0 and 7.8.4.0 and 7.2.2.0
Version 7.2.2.0 is the only one that still connects

I do have Use legacy capture mode enabled on the host, could this be the issue?

Any suggestions would be greatly appreciated.
Hello Jason,

Thanks for the report, and for testing it with several Viewer versions. That helps narrow it down.

To find the cause, could you please tell us:
  • Do you connect by Internet-ID or directly by IP address?
  • Which connection mode hangs: Full Control, File Transfer, or all of them?
  • Does the 7.9.0.0 Viewer connect to your other Hosts, or does it fail with all of them?
  • Does it change anything if you turn off "Use legacy capture mode" on this Host and restart the Host?
It would also help to see the Viewer's connection log lines from a failed attempt with 7.9.0.0 (with your Internet-IDs removed, since this forum is public).

Thanks!
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