Hi. today my client called me and said he cant connect to any pc in his to diffrent offices each office has about 5 computer with remote host on them. i am now at the client's office and i insatlled the viewer on one of the computer and i still cant connect to any of the other computers, i checked the internet id of the computers and it is correct.
From office computer i get replay, i will be home in a few min and i will try from there as well.
another update: i just noticed there is an active directory computers in the viewer, when i try to connect to the same computer from there (computer name ks2 for exp) it connect fine, but when i connect thru my exported list to the same computer it dosent work. maybe when i connect thru the active directory it connect thru inside the network and dont go thru the inretnet?