Blog
Contact us
Log in
English
العربية
Čeština
Dansk
Deutsch
Ελληνικά
Español
Français
עברית
Italiano
日本語
한국어
Bahasa Melayu
Nederlands
Norsk
Polski
Português do Brasil
Português
Svenska
ไทย
Türkçe
Tiếng Việt
簡體中文
繁體中文
Product
Tour
Security
Screenshots
Release Notes
Connection Modes
Unattended Access
Active Directory Support
MSI Configuration
Cloud & On-Premises
Solutions
Finance and Banking
Manufacturing and Retail
Healthcare
Education and Government
Information technology
Download
Buy
Buy Online
License Assistant
Request for Quote
Upgrade Your License
Contact Sales
Support
Support Center
Documentation
Knowledge Base
Community
Customer Area
Recover Lost Key
Get Free License
Support Center
Documentation
Knowledge Base
Community
>>
<<
Customer Area
Recover Lost Key
Get Free License
Community
« Back to Windows version
Drag and drop in the address book does not work.
Andreas Lehmann
, User (
Posts:
23
)
Oct 29, 2024 5:41:12 am EDT
Support level:
Pro
I can no longer move a connection in the address book over Drag&Drop...
Viewer Version 7.6.2.0
Server Version 3.4.3.0
OS: Windows
Conrad Sallian
, Support (
Posts:
3262
)
Oct 29, 2024 7:47:09 am EDT
Hello Andreas,
Thank you for your message.
Are you trying to drag&drop a connection in the Viewer's address book, or in the synced Server's address book (directly opened on the server)?
Andreas Lehmann
, User (
Posts:
23
)
Nov 12, 2024 4:34:13 am EST
Support level:
Pro
Hello.
Sorry for the late reply.
I am trying to move a connection in the viewer to the address book. This always worked before the update.
Andreas
Conrad Sallian
, Support (
Posts:
3262
)
Nov 12, 2024 5:37:39 am EST
Hi Andreas,
Please ensure that you’re not moving it from the “All Connections” list, as this won’t work. This is because the “All Connections” list is technically not a folder.
Submit a reply
*
Website time zone: America/New_York (UTC -4)
Product
Tour
Security
Screenshots
Release Notes
Connection Modes
Unattended Access
Active Directory Support
MSI Configuration
Cloud & On-Premises
Solutions
Finance and Banking
Manufacturing and Retail
Healthcare
Education and Government
Information technology
Download
Buy
Buy Online
License Assistant
Request for Quote
Upgrade Your License
Contact Sales
Support
Support Center
Documentation
Knowledge Base
Community
Customer Area
Recover Lost Key
Get Free License
Blog
Contact us
Log in
English
English
العربية
Čeština
Dansk
Deutsch
Ελληνικά
Español
Français
עברית
Italiano
日本語
한국어
Bahasa Melayu
Nederlands
Norsk
Polski
Português do Brasil
Português
Svenska
ไทย
Türkçe
Tiếng Việt
簡體中文
繁體中文