Thank you for the detailed clarification.
Could you please let me know if you have both Host and Viewer
updated to the latest version 18.104.22.168? If this is the case, please try enabling the Use legacy capture mode
feature and see if it helps to connect to a remote Host. You can enable the feature in the Host Settings -> Other tab
. After enabling the "Use legacy capture mode" checkbox, please make sure to restart Host in order for the changes to be applied.
As for the "world map" issue that occurs especially when the remote monitor is turned off - this is a known issue that we've partially fixed in the previous version 22.214.171.124. However, since the issue still manifests itself in certain circumstances, we will implement additional fixes in the upcoming update for Remote Utilities.
Is any way to downgrade to 6.12 beta host? It works before update well)
Unfortunately, we do not provide version 6.12 installation files anymore as it was Beta version of Remote Utilities. However, it's possible to downgrade to the latest stable version 126.96.36.199 which is available for download on this page
Please let me know if this worked for you or if the issue persists.