Community
Online MSI configuration server error
Links used in this discussion
Chaim Bloch, User (Posts: 4)
Jul 08, 2020 10:30:02 pm EDT
Support level: Free or trial
Edited:Chaim Bloch - Jul 08, 2020 11:09:38 pm EDT
Pauline, Support (Posts: 2522)
Jul 09, 2020 2:39:40 pm EDT
Hello Chaim,
I'm glad to hear you've figured out the issue!
The reason you might have not received the email notification is if there were any previous Host installations on this remote machine and in case if the When updating existing Hosts overwrite their Internet-ID code with the generated code checkbox was not selected during the One-Click package configuration process. Please double-check that you have all the necessary checkboxes selected on Step 3 - Advanced Options as it's shown on the following screenshot:
Alternatively, if there were any previous Host installations on the remote machine, you can also clean up the traces of it as described in this full uninstallation guide, so the Host would be further installed from scratch.
Hope that helps.
I'm glad to hear you've figured out the issue!
The reason you might have not received the email notification is if there were any previous Host installations on this remote machine and in case if the When updating existing Hosts overwrite their Internet-ID code with the generated code checkbox was not selected during the One-Click package configuration process. Please double-check that you have all the necessary checkboxes selected on Step 3 - Advanced Options as it's shown on the following screenshot:
Alternatively, if there were any previous Host installations on the remote machine, you can also clean up the traces of it as described in this full uninstallation guide, so the Host would be further installed from scratch.
Hope that helps.
* Website time zone: America/New_York (UTC -4)
