Thank you for your message.
I didn't find the instructions on how to correctly deploy the host, even though I manage to do it customizing the msi installer,
It is mentioned in the Quick Start Guide
that the Viewer has advanced built-in tools such as MSI Configurator
and Remote Install
. These tools are designed to help with administration and deployment across multiple target PCs.
However, I'll pass your feedback along to our team and check if the information could be added to the installation guide.
I would expect I can connect to computers in Active Directory from the browser, instead it seems this is not possible, they need to be added as connections, this is very uncomfortable.
When you install the Viewer on a computer that belongs to the Active Directory network, the Viewer fetches the AD tree automatically and displays it in the Navigation pane on the left side of the main Viewer window. You can add additional domain controllers using the Add domain controller dialog
. Here's a relatable section of our Documentation: https://www.remoteutilities.com/support/docs/active-directory-integration/
It would be great to have some extra options via right click on a computer:
Some of these features are already available in other connection modes
. For example, you can use the Inventory Manager mode
to view and save detailed reports about hardware and software installed on remote PCs. There is also the Task Manager mode
to view processes, windows, services and users on the remote computer.
Let me know if you have more questions.