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Disable Advanced Setting in Agent

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Mahmoud Sheikhan, User (Posts: 1)

Jun 14, 2019 4:24:59 pm EDT

Support level: Free or trial
Hi , I am interested to use Remote Utilities in our company and test before purchase . and I installed and i see in Agent we have Advanced Settings.. , How can i disable this item ? because i do not want my clients change settings there ! Internet ID and Password is enough for our users . is there any way to do that ?
Kindly waiting for your reply.

Polina, Support (Posts: 1222)

Jun 17, 2019 2:56:48 pm EDT

Hello Mahmoud,

Thank you for your message.

Unfortunately, there is no possibility to disable Advanced settings for the Agent. However, you can protect Agent settings with a password. To do so, you need to configure a custom Agent using the MSI Configurator.
On step 4 of the configuration select Pre-configure - General and network settings, then click Finish:
Disable Advanced Setting in Agent - 17 Jun 2019 02:54:02
In the opened settings configuration window navigate to the tab General - Settings protection and set the password.
Disable Advanced Setting in Agent - 17 Jun 2019 02:54:23
At the end of the configuration process, the output file will download. Please note, that your custom Agent settings will apply anyway regardless of whether there are traces of a previously run Agent or not.

Hope that helps.

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