status: connection not available

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Polina, Support (Posts: 1156)

Feb 25, 2019 10:44:03 am EST

Hello Tobi,

Thank you for your message.

There must be a network problem. Please refer to the Internet-ID connection troubleshooting guide and try to perform the solutions listed on that page in the order they are listed.

Also please clarify if you have installed Hosts within a home or a corporate network?

Looking forward to your reply.

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