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VPN on remote PC

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Martin Bakker, User (Posts: 1)

Nov 15, 2018 12:18:37 am EST

Windows 10 6.9.4.0

not sure if a previous question hinted at this, my remote PC mainly connects to the internet via a VPN, when it does response lags 2 - 3 secs (not like the competition) can this be remedied ?

Conrad Sallian, Support (Posts: 2938)

Nov 15, 2018 4:49:43 am EST

Hello Martin,

Thank you for your message.

If there is VPN connection between Viewer and Host you can connect directly using the VPN IP address of the remote Host. You don't have to use the Internet-ID connection.

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