Patrick Riley's community posts
Active Directory Sync
Patrick Riley,
User (Posts: 43)
Jun 19, 2026 2:26:17 pm EDT
Support level: Pro
It started working, not sure why it wasn't after initial installation. I'll be sure to update the RU Server. Thanks.
Active Directory Sync
Patrick Riley,
User (Posts: 43)
Jun 16, 2026 7:49:15 am EDT
Support level: Pro
Yes it's the latest version.
Active Directory Sync
Patrick Riley,
User (Posts: 43)
Jun 09, 2026 7:54:44 am EDT
Support level: Pro
Yes, the schedule is set. The only way I have been able to get it to sync is if I delete the address book and add it again. But any changes made after the initial setup it will not update.
Active Directory Sync
Patrick Riley,
User (Posts: 43)
Jun 03, 2026 10:41:48 am EDT
Support level: Pro
I didn't realize that the domain controller wasn't added. I added it, but it shows old computers that are no longer in active directory, or they are disabled and no longer in an OU. Can't I just sync the address book and not add the domain controller?
Active Directory Sync
Patrick Riley,
User (Posts: 43)
Jun 01, 2026 12:44:57 pm EDT
Support level: Pro
I recently had to reinstall RU on the server. Everything is working including active directory sync, but if there are any changes on active directory, RU is not updating to show the change. Any help would be appreciated. Thanks.
Address Book Error
Patrick Riley,
User (Posts: 43)
May 15, 2026 1:13:23 pm EDT
Support level: Pro
I can get into administrator now. What settings do I need to configure?
Address Book Error
Patrick Riley,
User (Posts: 43)
May 08, 2026 11:22:33 am EDT
Support level: Pro
Yes it is
Address Book Error
Patrick Riley,
User (Posts: 43)
May 05, 2026 10:32:11 am EDT
Support level: Pro
We have 2 licenses, and it happens on bother viewers. It is a self-hosted server. On the RU server, I cannot open the administration option. It does nothing when I click on it. Is there a repair option or will I need to reinstall it?
Address Book Error
Patrick Riley,
User (Posts: 43)
May 01, 2026 7:47:58 am EDT
Support level: Pro
Signing into the RU server from the viewer. I know my credentials are correct, so I don't know what changed. I prefer signing in because if there are any changes in active directory they will sync with the viewer.
Address Book Error
Patrick Riley,
User (Posts: 43)
Apr 30, 2026 8:29:09 am EDT
Support level: Pro
Hello,
I'm getting and address book error, invalid username and password when I try to sign in to RU. It's the same domain login I've always used. I'm not sure where to check for this error. Any help would be appreciated.
Thanks.
I'm getting and address book error, invalid username and password when I try to sign in to RU. It's the same domain login I've always used. I'm not sure where to check for this error. Any help would be appreciated.
Thanks.