Douglas Crawford's community posts

Thank you  folks for ideas.
As I mentioned, we discovered a definite underlying comcast connection problem so I don't think its RU. But after we resolve that, if we still are not getting RU through, I'll have these ideas to consider

Thanks very much again,
DC

The problem is not the software version or your servers its
still something else on these machines because they can't get to
the DNS server.  Why this is all of a sudden I don't know yet.

My prior question still stands just from an interest angle...
thanks
DC

Hello:

Our three computers at a remote location went offline and we have checked all the
infrastructure. All that remains is connectivity through your servers.
These have been installed for several years and have not had updates to the RU software.
So I suspect that they should be updated.  Unfortunately this has to be
done on-site which is a problem...

However, If that fixes it, then I wonder- are the servers supposed to be backward
compatible or are there times when updates MUST be done in order for them to
communicate through the servers to the world...?

I am impressed that you can do a lot with the server remotely to tweak its operation.
I hoped that I wouldn't have to use these under the hood features, but I'm glad they are there.
The machine, as well as all my remote machines,  is running with dongles on the video ports to fake out a monitor.

Do messages like this trip up "modern" capture mode?
I found this was on the screen when I got to it with legacy capture.

Yes that did work Pauline.  Any guidance on why its necessary to invoke legacy mode?
What trips up the "modern" mode all of a sudden?

Terminal works if I can make the change from there...

Can legacy mode be enabled remotely without the full access?

I have tried updating the host, rebooting it remotely.  results the same, can logon and see the desktop on the thumbnail, but cannot connect for full view or file transfer.

More, I can access other machines normally, even older host from newer viewer.