Turns out that this one PC not only can't access the PC that was the subject of this post, but it also cannot access any PCs. Its been rebooted and retried. Its like the RU server doesn't know how to handle this one PC.
version 126.96.36.199 on all machines. Yesterday we could connect, today this one machine can't connect to a host , but other hosts can. However, I did notice yesterday that the connections fr om this viewer that were in full control mode, would momentarily disconnect and go black and white. Today, on problem viewer, the host shows up as online. Connection attempt takes a long time then gives up and the host is shown offline. I have a log file to send. Tell me wh ere you would like it to go.
Thank you Pauline. Maybe it has merit. Hey I just went past my 10 free Hosts connections and I have opted to become a paying client. Because the software works and I like its features, but also largely because of how you handle this Community. There I put my $ where my mouth is. :) Best regards- DC
Observation leading to a suggestion So I launched Remote Install and kind of expected all the available connections to be shown in the check box list... or at least all of the connections under "full control". Playing around I found out I have to pre-select all of the connections that I want to update before entering the Remote Install tool. That's kind of inefficient, since I'm unlikely to deselect any of these once in the tool. I think my first expectation that all off the currently open or currently online items should be in the initial checkbox list, from whence I can then check the ones I really want to update (which would typically be all of them).