Douglas Crawford's community posts

Unable to connect, server issue?

Douglas Crawford, User (Posts: 75)

Nov 30, 2022 8:41:07 am EST

I am impressed that you can do a lot with the server remotely to tweak its operation.
I hoped that I wouldn't have to use these under the hood features, but I'm glad they are there.
The machine, as well as all my remote machines, is running with dongles on the video ports to fake out a monitor.

Unable to connect, server issue?

Douglas Crawford, User (Posts: 75)

Nov 15, 2022 9:33:21 pm EST

Support level: Starter

Do messages like this trip up "modern" capture mode?
I found this was on the screen when I got to it with legacy capture.

Edited:Douglas Crawford - Nov 15, 2022 9:34:18 pm EST

Unable to connect, server issue?

Douglas Crawford, User (Posts: 75)

Nov 15, 2022 9:31:29 pm EST

Support level: Starter

Yes that did work Pauline. Any guidance on why its necessary to invoke legacy mode?
What trips up the "modern" mode all of a sudden?

Unable to connect, server issue?

Douglas Crawford, User (Posts: 75)

Nov 15, 2022 3:27:47 pm EST

Support level: Starter

Terminal works if I can make the change from there...

Unable to connect, server issue?

Douglas Crawford, User (Posts: 75)

Nov 15, 2022 3:24:24 pm EST

Support level: Starter

Can legacy mode be enabled remotely without the full access?

Unable to connect, server issue?

Douglas Crawford, User (Posts: 75)

Nov 15, 2022 10:52:41 am EST

Support level: Starter

I have tried updating the host, rebooting it remotely. results the same, can logon and see the desktop on the thumbnail, but cannot connect for full view or file transfer.

Unable to connect, server issue?

Douglas Crawford, User (Posts: 75)

Nov 15, 2022 10:51:37 am EST

Support level: Starter

More, I can access other machines normally, even older host from newer viewer.

Unable to connect, server issue?

Douglas Crawford, User (Posts: 75)

Nov 15, 2022 9:38:47 am EST

Support level: Starter

Knowing the standard response is to say upgade to the latest,
I don't understand why existing installations are failing, with no change on either side of version.
That's why I call out some disconnect with the server information, unless the server information
changes with versions, making old versions not able to interact with the server data.
But I did upgrade already this host and client pair, grudgingly, because of the ripple effect across all the machine
installations. But the result is the same. I cannot connect.

Unable to connect, server issue?

Douglas Crawford, User (Posts: 75)

Nov 15, 2022 9:23:15 am EST

Support level: Starter

Today I cannot connect to a computer that I recently connected to.
Usually this has been something malfunctioning with the RU server.
Note that I can see the screen on the logged-in thumb-nail, but the full control connect won't complete.

You computer has been connected in a remote session...

Douglas Crawford, User (Posts: 75)

Aug 23, 2022 8:26:48 am EDT

Support level: Starter

Brilliant. Vanish on mouse-over. Easy to implement.

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