Dylan Law's community posts

Certain keys (Enter, CTRL, Shift etc) not working on Remote Host

Dylan Law, User (Posts: 3)

Feb 16, 2020 6:08:18 am EST

Support level: Free or trial
Just wanted to confirm that the 6.12 beta has fixed all of the issues reported here. Many thanks

Remote Utilities 6.12 Beta

Dylan Law, User (Posts: 3)

Feb 16, 2020 6:07:22 am EST

Support level: Free or trial
Just wanted to confirm that this is working perfectly on the latest Windows 10 build and fixes all previously reported issues from this thread - Link

Many thanks

Certain keys (Enter, CTRL, Shift etc) not working on Remote Host

Dylan Law, User (Posts: 3)

Dec 04, 2019 9:19:59 am EST

Support level: Free or trial
Hi, I have been setting up Remote Utilities on my home PC network as a replacement for  [censored] but I have run into a very annoying issue which I can see many others are also experiencing.

When connected to a Remote Host PC, certain key presses are not working including CTRL, Shift and the Enter key. I have tested this on multiple PCs with slightly different setups and tried all previously mentioned attempts at fixing (from this forum) and nothing works.

Here is my current setup:-

All PCs running latest Windows 10 Pro version 1903 build 18362.476

Main PC - Used for most work, gaming etc. and for remotely accessing all other PCs on my network (except the laptop). Currently running latest Norton Security (all Remote Utilities apps are whitelisted in AV and Firewall). Also tried this disabled etc and no difference
3 HTPCs 2 of which run Kodi 18.5 and 1 acts as a Kodi SQL server. All running Windows Defender AV and nothing else. These have been stripped to bare bones setup purely for Kodi and Netflix use.
Toshiba C50-b-14d laptop, used purely to Remote to my Main PC (so I can't be accused of sitting away from my partner too much) but also used to remote to all other systems. Again running Windows Defender and very little else as it is not a powerful device by any means.

I have tried using latest versions of Remote Utilities Viewer and Host as well as version 6.9.4.0 of both for testing across all devices. I can get the shift key working by selecting Unicode in the keyboard options but cannot get the Enter key to work no matter what I do. Also tried deleting the config_4.xml file, no difference I'm afraid.

I know it is nothing I have installed or have running as I have disabled everything and also tried a fresh install of Windows on my main PC so I am out of ideas. Can anyone help?
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