Keith Evans's community posts


Cannot connect to any of my clients

as an experiment i generated a new ID on the client which it did restarted the host , no connection still. what is interesting is the client can connect to servers to get a new ID so yes its a bit baffling. i will talk with our IT people Monday to see if changes have been done to our network,

As to your question no no changes to address book i have 22 clients except to the test i just did
Edited:Keith Evans - Oct 16, 2021 11:20:03 pm EDT

Cannot connect to any of my clients

Update from me, one of my clients which happens to be in my workshop is still not connecting , our Internet Provider is iInet , Asaf what is you provider wondering if thats a possible issue, my unit  is in a corporate environment., all my other clients which are connected are various connection methods etc but not through that particular provider

Cannot connect to any of my clients

Hi i have lost connectivity to number of hosts using your servers also, i can access most with Google remote desktop , and the icon is greyed out on all of them, some of  the hosts are connected via 4G data devices and some fixed line connections, i am In Australia this started a few hours ago my time
cheers

UPDATE .. they have now reconnected, must have been a glitch in the Matrix ..
Edited:Keith Evans - Oct 15, 2021 9:51:52 pm EDT

Android limited hosts

gathered that, in the past even a restart they stuck but since the last update it worked ok for a few days using Galaxy Note 10 2016 Oreo

Android limited hosts

im using the android version, it is up to date. i managed to enter 13 but it would not take anymore, it was deleting the last entry in the list, unfortunatly over night all entries have dissapeared. cant wait for a phone book version, its a pain entrying them all the time

Android limited hosts

i have purchased a starter licence, i have noticed that i can only have 12 hosts in the app. as i add previous ones disappear, whats the limit on the android app at this stage?

Unable to Connect

Windows 10 Home no issue, was about to rollout a Pro upgrade to me units

[Resolved] Host shows online but goes offline when clicked

had a similar issue discovered that i was installing a newer host version on new hosts, once i upgraded Viewer all came good, what i have noticed though is i have upgraded my older hosts but  the viewer still show that they are running an older version until i log in .. happens each time ive have rebooted my laptop.0