Keith Evans's community posts
Cannot connect to any of my clients
Keith Evans,
User (Posts: 28)
Oct 16, 2021 11:18:47 pm EDT
Support level: Plus
as an experiment i generated a new ID on the client which it did restarted the host , no connection still. what is interesting is the client can connect to servers to get a new ID so yes its a bit baffling. i will talk with our IT people Monday to see if changes have been done to our network,
As to your question no no changes to address book i have 22 clients except to the test i just did
As to your question no no changes to address book i have 22 clients except to the test i just did
Edited:Keith Evans - Oct 16, 2021 11:20:03 pm EDT
Cannot connect to any of my clients
Keith Evans,
User (Posts: 28)
Oct 16, 2021 11:00:15 pm EDT
Support level: Plus
Update from me, one of my clients which happens to be in my workshop is still not connecting , our Internet Provider is iInet , Asaf what is you provider wondering if thats a possible issue, my unit is in a corporate environment., all my other clients which are connected are various connection methods etc but not through that particular provider
Cannot connect to any of my clients
Keith Evans,
User (Posts: 28)
Oct 15, 2021 9:22:42 pm EDT
Support level: Plus
Hi i have lost connectivity to number of hosts using your servers also, i can access most with Google remote desktop , and the icon is greyed out on all of them, some of the hosts are connected via 4G data devices and some fixed line connections, i am In Australia this started a few hours ago my time
cheers
UPDATE .. they have now reconnected, must have been a glitch in the Matrix ..
cheers
UPDATE .. they have now reconnected, must have been a glitch in the Matrix ..
Edited:Keith Evans - Oct 15, 2021 9:51:52 pm EDT
Android limited hosts
Keith Evans,
User (Posts: 28)
Nov 26, 2018 3:43:47 am EST
Support level: Plus
gathered that, in the past even a restart they stuck but since the last update it worked ok for a few days using Galaxy Note 10 2016 Oreo
Android limited hosts
Keith Evans,
User (Posts: 28)
Nov 25, 2018 4:33:33 pm EST
Support level: Plus
im using the android version, it is up to date. i managed to enter 13 but it would not take anymore, it was deleting the last entry in the list, unfortunatly over night all entries have dissapeared. cant wait for a phone book version, its a pain entrying them all the time
Android limited hosts
Keith Evans,
User (Posts: 28)
Nov 24, 2018 4:35:27 am EST
Support level: Plus
i have purchased a starter licence, i have noticed that i can only have 12 hosts in the app. as i add previous ones disappear, whats the limit on the android app at this stage?
Unable to Connect
Keith Evans,
User (Posts: 28)
Nov 12, 2018 12:46:11 am EST
Support level: Plus
Windows 10 Home no issue, was about to rollout a Pro upgrade to me units
[Resolved] Host shows online but goes offline when clicked
Keith Evans,
User (Posts: 28)
Nov 10, 2018 4:37:45 am EST
Support level: Plus
had a similar issue discovered that i was installing a newer host version on new hosts, once i upgraded Viewer all came good, what i have noticed though is i have upgraded my older hosts but the viewer still show that they are running an older version until i log in .. happens each time ive have rebooted my laptop.0